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We truly value the feedback we receive from our customers, and we believe it’s essential to continuously improve based on your insights. Thanks to your suggestions, we’ve made several key updates to enhance your experience. Here's a look at the improvements we've implemented to serve you better.
If you would like to provide feedback about an MWR program, please click here. Please note, if you choose not to provide your contact information, we won't be able to respond or address your feedback directly.
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Fitness
"This gym should get one of those multi-grip cable attachments."
We have ordered the attachment.
"Locker rooms could use some love during peak hours."
We implemented a supplemental locker room checklist in addition to our daily cleaning tasks to address the higher traffic times of the locker rooms.
"Needs assessment showed that patrons wanted a recovery space."
Purchases have been made for a cutting edge recovery area including red light therapy and hydromassage in addition to standard stretching and recovery items. Project is pending but steps are already being made.
Sports
"Some of the archery targets are weak and don't hold up to multiple shots."
Two new 3D targets have been put out and we have more targets ready to be put out when needed.
Group Exercise
"We are sad that the aquatics classes won't continue into the colder/fall hours season"
We added aquatics classes to the September schedule and they will remain as long as temperature and instructor availability allows.
September 1, 2025 Update: Aqua classes are back! Check out the current newsletter to download a fitness schedule.
